The success of any corporation is anchored on its leadership and policies. One of the factors that have enabled Marriott to operate as a going is its belief in the culture of “spirit to serve.” For more than 80 years, Marriott has used the SERVE signature to render its services...

Introduction Starbucks has adopted a comprehensive corporate social responsibility strategy within its operations worldwide. This strategy encompasses a number of key areas, including communities, the environment, and ethical sourcing, all of which contribute to the overall direction of the organization in this focus area (Starbucks). The organization represents itself effectively...

Introduction CSR (Corporate Social Responsibility) is an element that is increasingly becoming essential to all businesses across the globe. Many people view corporations to be exploitative to the economy, and that they are only established for the goal of maximizing profits without contributing to the society and economy in which...

There is a distinct relationship between the culture of an organization, its performance, and its ability to accept change (Acar & Acar, 2014; Hogan & Coote, 2014; Jacobs, Mannion, Davies, Harrison, Konteh, & Walshe, 2013; Uzkurt, Kumar, Kimzan, & Eminoglu, 2013). The relationship is a pronounced one in many organizations,...

A business’s only responsibility is to produce profit. To what extent do you agree with this statement? The late Milton Friedman, a venerated American economist, promoted the idea that businesses only had one responsibility, and that was to maximize returns to its shareholders (Friedman 1962). This line of thinking has...