The financial industry inside Abu Dhabi is continually evolving. This is because there is a need for the sector to have greater amounts of transparency. These initiatives are a part of an effort to diversify the economy and attract a larger segment of investors. Recently, the government is encouraging these shifts through the 2030 Abu Dhabi Economic Vision. (“Abu Dhabi Competitiveness Report,” 2014)
Under these guidelines, the Abu Dhabi Commercial Bank (ADCB) is integrating their reporting standards. This is having an impact on other financial institutions throughout the region. To fully understand what is occurring requires focusing on the completeness of the information, how all stakeholders are taken into account and the lesson learned. Together, these elements will illustrate the way the bank is embracing these concepts to help reach the 2030 Abu Dhabi Economic Vision.
Elaboration on the completeness of the information presented in the report
The report from ADCB is showing how the bank is defining the way various employees will interact with each other. This is achieved with it establishing a code of ethics for everyone to follow. During this process, there are several areas which are designed to deal with critical issues and help guide staff members in the course of working with different customers. There are number of elements which are incorporated as part of these standards. The most notable include:
responsibilities, oversight, honesty / integrity, conflicts of interest, workplace behavior, providing service to customers and protecting / segregating assets. (“Code of Conduct,” 2014) These areas are important, as they are defining how the bank operates and improves transparency through the implantation of these standards. The information presented in this report, is showing how the bank is clearly working on improving transparency. In the future, this will give customers greater amounts of confidence and it will enhance professionalism.
Discussion on how all stakeholders were taken into account and engaged to all business aspects
All of the different stakeholders were taken into consideration with the bank incorporating polices which affected its operations. In this case, they wanted to ensure that employees were well trained, there were adequate levels of supervision and customers understood which practices were utilized in the process. In the world of banking, these insights are important, as they help to create greater amounts of confidence in the financial institution by clearly stating what matters the most. (Cressy, 2012) (Leigh, 2013)
Lessons Learned
The main lessons that were learned, is that the regulations inside Abu Dhabi’s financial sector is continually changing. The policies that were examined are illustrating these shifts. This is because, regulators want to offer greater amounts of transparency and confidence. The combination of these factors is resulting in practices which define those activities that are most acceptable.
This is transforming how the industry is operating by introducing measures that will improve professionalism. This is vital for other companies by setting the example to enhance confidence during the process. The result is that other countries are looking at what is happening and will use this as an avenue to enhance their capacity to meet key objectives. Over the course of time, this will lead to the emergence of the financial sector embracing these practices and offering cliental with greater amounts of transparency / professionalism. (Young, 2014) (Kettell, 2011)
Conclusion
Clearly, ADCB is working to reach the 2030 Abu Dhabi Economic Vision by changing its polices and improving upon them. The combination of these factors is leading to greater amounts of transparency and better standards for training, interacting with customers and operations. In the future, this will make the bank more competitive and increase its confidence among customers.
- Abu Dhabi Competitiveness Report. (2014). DED. Retrieved from: https://ded.abudhabi.ae/
- Code of Conduct. (2013). ADCB. Retrieved from: http://www.adcb.com
- Cressy, R. (2012). Entrepreneurship, Finance, Governance and Ethics. New York, NY: Springer.
- Kettell, B. (2011). Islamic Banking and Finance. Hoboken, NJ: Wiley.
- Leigh, A. (2013). Ethical Leadership. London: Kogan Page.
- Young, K. (2014). The Political Economy. New York, NY: McMillian.
